SHIPPING POLICY

Hi! We're a friendly team so please feel free to contact us whenever you'd like at [support@velantwatch.com].

SHIPPING OPTIONS:

1. Standard: $5.95

2. Express: $7.50 (The fulfillment of your package will be dealt with priority)

3. Insured: $9.99 (Package is insured against loss or theft)

Region	Shipping Time
Europe	5 - 15 business days (Priority/Processing is secured)
United Kingdom	5 - 15 business days (Priority/Processing is secured)
United States	5 - 15 business days (Priority/Processing is secured)
Australia	5 - 15 business days (Priority/Processing is secured)
Canada	5 - 15 business days (Priority/Processing is secured)
Rest of the World	5 - 15 business days (depending on the country)

Note: Shipping time is calculated after dispatch.

We aim to dispatch all orders within 1 to 4 business days of placement.

The shipping method varies as to which is fastest to your location. 5 - 15 business days shipping time for most regions. We will provide a tracking number once your items have been shipped out.

Please note that except for the EU, we are not responsible for any duties or import taxes that you might incur from importing our products into another country.

 

If you have any questions please feel free to contact us at [support@velantwatch.com]

 

DELAYED DELIVERY:

In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we do not have control over customs or any unexpected delays that may occur en route and we seek your understanding and patience should this occur.

 

UNCLAIMED ORDERS:

Once an order is placed, we will not be able to cancel or change the shipping address once your order might have already been processed.

 

We are not responsible for any packages lost or returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.

 

CUSTOMS/DUTY FEES:

Customs fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that on rare occasions, customs agents may delay the delivery of some packages.

COUNTRIES WE, UNFORTUNATELY, CAN NOT SHIP TO:

Malawi, Reunion, Somalia, Mayotte, Grenada, Eswatini, Congo - Kinshasa, Congo - Brazzaville, Martinique, Curaçao, Sint Maarten, Jamaica, Turks & Caicos Islands, Barbados, Equatorial Guinea, El Salvador, Guinea, Guinea-Bissau, Isle of Man, Madagascar, Montenegro, Niger, St. Lucia, St. Pierre & Miquelon, Nauru, Gibraltar, Belize, Paraguay, New Caledonia, Cape Verde, Slovakia, Jersey, Zambia, Rwanda, Uzbekistan, Azerbaijan, Oman, Bahrain, Angola, Namibia, Kyrgyzstan, Ethiopia.

 

---

Head Office: 30 N Gould St Ste N, Sheridan, SHERIDAN COUNTY, WY 82801 USA

 

24/7 Support | Mon-Sun

 

• Email: support@velantwatch.com

   

• Phone: +1(307)310-2088